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Welcome to the Help Desk

Below are answers to the most frequently asked questions by our customers. We ask that you take the time to review these topics for your answer. If you still can't find the answer to your question, you can submit your question online and a customer service representative will get back to you as soon as possible.
Existing Orders
Backorders
Canceling or Modifying Orders
Damaged Item
Lost Order
Missing Items
Multiple Shipments
Order Processing Times
Privacy, Security & Accessibility
Credit Card Security
Privacy Policy
Refunds & Returns
Calculating Your Refund
Non-Returnable Items
Refund Policy
When to Expect Your Refund
Shipping & Delivery
Changing the Shipping Address
Estimated Delivery Date
Multiple Shipments
Rural Surcharges
Shipping Rates, Times & Destinations
Shopping With Us
Conditions of Use
Special/Bulk Orders
Ways to Shop
Who We Are
About Us
Affiliate Program
Contact Us
Corporate Discounts
Our Philosophy
Your Account
Enabling Cookies
Lost Password
Unsubscribing From Newletters
Update Your Account Profile